Our business philosophy is very simple – we treat others as we would like to be treated.

We listen. We pay close attention to what you need. First and foremost, the installation should do what you, as our client, want it to do. We analyze your situation and present the best solution for you. We are constantly aware of new product developments in this rapidly advancing market, and we apply this knowledge to your needs. For instance, you might want a flat screen television over the fireplace, but you’re unsure of how much it will stick out from the wall or if the wires will show. We can suggest one of the new low profile TVs that are less than 1 and 1/4-inches thick.

The operation of the sound system is another very important area. If someone can’t control their new system, what good is it? We make sure to use equipment that is compatible and remote controls that are easy to work. We don’t leave until you are entirely comfortable with the operation of the system. Further, we respond to phone calls as quickly as possible – even at night and on the weekends if you’re having trouble. If we can’t walk you through and solve the problem over the phone, then we will arrange a service call as soon as possible.

There is no attempt to sell you more equipment than what you need. For example, there are typically ten or more audio/video receivers in a particular manufacturer’s lineup. We will recommend the one with the features that you need and not try to push the most expensive model. Similarly, speakers vary widely in price. If you appreciate the finest sound available and you are looking for top of the line speakers, we will happily accommodate you. Otherwise, we will point you towards the one that will provide the best sound for your application and your budget.

We are a small company. Being small has a lot of advantages for you. It means that:

  • The owner of the company is personally involved in all projects.
  • The person who does the work at your house or place of business is well-trained and experienced.
  • We genuinely care about the quality of our work. It is personal to us.

Being small, and keeping overhead low, has also allowed us to stay in business for nineteen years while many bigger outfits have come and gone.